Create packaging designs by collaborating across several departments to ensure top notch quality and enhancements to Uline's packaging. Manage and carry out tests to ensure packaging changes work seamlessly with our manufacturing partners. Partner with warehouse and product managers on how to enhance vendor packaging. Conduct thorough audits and assessments with warehouse

Optimize database performance through several techniques including indexing, query optimization and database design, among others. Work closely with application development project teams to ensure optimal application performance. Participate in high availability / disaster recovery tests of critical systems. Ensure databases and database objects are properly backed up, an

Own and manage the CMDB, ensuring data accuracy and currency. Drive best practices and optimize procedures for updating CI data. Develop and communicate the SACM Roadmap and initiate projects to achieve goals. Establish and implement Configuration and Asset Management systems, standards and policies. Develop standards for unique identification of object types, environment

Become an expert in a given product category. Research and source new products from domestic and international vendors. Visit vendors and attend product tradeshows to increase knowledge of manufacturing processes and market trends. Provide product recommendations after reviewing competitors' offerings, customer comments, and market trends. Participate in vendor meetings a

Oversee the Creative Web team in the development of online marketing materials while upholding brand standards. Collaborate with key stakeholders to bring creative visions to life. Manage the development of page flow, site structure and transition of print to digital. Direct ecommerce solutions supported by web based promotions, page layouts and other creative assets. Gui

Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership

Analyze and develop solutions addressing customer Electronic Data Interchange (EDI) and punchout catalog needs. Qualify, develop and implement EDI and punchout catalog partnerships with Uline's customers. Serve as liaison between Uline's eCommerce, Sales and IT teams and our customers. Assist with testing new EDI and punchout catalog implementations and troubleshooting is

Become an expert in a given product category. Research and source new products from domestic and international vendors. Visit vendors and attend product tradeshows to increase knowledge of manufacturing processes and market trends. Provide product recommendations after reviewing competitors' offerings, customer comments, and market trends. Participate in vendor meetings a

Build, publish and maintain optimized schedules across Uline's national customer service team. Manage all non production activities to ensure proper staffing levels are achieved to meet established service level goals. Analyze and report on scheduling and staffing trends to provide overall coverage improvement recommendations to leadership. Partner with management to iden

Prepare conceptual layouts for office environments using Computer Aided Drafting (CAD) and PDF editors. Coordinate work assignments and installation projects with various external vendors for appliances, furniture, workspaces, telecommunications, etc. Maintain systems furniture inventory, including procurement and repairs of existing inventory. Prepare project schedules a

Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment. Own an assigned portfolio of past due accounts. Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments. Meet and maintain department goals while multitasking in a fast paced environment. Collaborate with a team

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements

Identify, evaluate and propose JDA process and system improvements. Update and maintain key network parameters to ensure the JDA system provides quality results. Work with business and IT partners to provide system support and ensure JDA is functioning optimally. Develop, deliver and certify system training while reviewing buyer and planner performance to ensure adherence

Art direct visual content for Uline's catalog and one of the largest ecommerce websites in the U.S. Partner with Product Managers to understand project request goals and gather samples for photography. Create, submit and route photography requests and bring them to life in collaboration with the Photo Studio team on set. Manage Image Project Coordinators and their project

Review operational data to make informed recommendations aimed at improving Uline's international business operations for Canada and Mexico. Create, manage and publish daily, weekly, monthly and annual reporting analysis that monitors international operations and maintain them in a database. Write succinct memos including data analysis and reporting metrics with improveme